Online travel business services will be implemented today. It is difficult for black households to gain a foothold.
National Tourism Administration recently issued an announcement stating that the "Operation and Service Requirements for Third-Party Online Trading Platforms for Travel Agency Products" and "Service Requirements for Travel Agency Service Outlets", etc.5tourism industry standards approved, will bein7month1date of implementation. Among them, the first new regulation is the first regulation of online tourism business services, and it has a strong pertinence to the governance of the current online tourism chaos, so it has attracted much attention.
In what ways does the new regulation regulate the operation of online travel?Fan?for tourism companies on the Internet.industry"Fish Dragon Mixmiscellaneous", when tourists choose online travel services, once disputes arise, it is difficult to protect their rights, user information has been leaked and other issues, whether the regulation has corresponding measures.application?what impact it will have on the future development of online tourismring?conducted research interviews on these issues.
"Blackhouseholds"enterprises are difficult to base
In recent years, China's online travel market has grown rapidly, creating a number of online travel companies such as Ctrip, Qunar and Tuniu. At the same time, many travel agencies have gradually expanded their business to online, and the official website has become an important way to attract customers. More and more tourists are also accustomed to inquiring about relevant information on the Internet, booking product lines, and making corresponding evaluations."online tourism is of positive significance for promoting the construction of modern service industry in China and giving consumers more choices..", first affirmed the positive significance of online tourism enterprises, and pointed out that there are still some problems,"Some companies publish some false travel information on the Internet, and some are suspected of violating the Tourism Law and the Travel Agency Regulations."
browsing travel websites, we often look"incenseXday tour, onlyRequired999yuan"and other slogans, the price is attractive, but it may hide consumer traps. In addition, some websites have false information, and even some do not have the qualification"black travelClub","black guideTour"in the net too."muddy water touchfish". Once there is a dispute, consumer safety is difficult to protect, difficult to pay.
"first of all, we are faced with the problem of defining the responsibility, whether it is the responsibility of the publisher or the responsibility of the publishing platform.Ren?"Dai Bin said.7month1day clearly explain the classification, transaction process, basic requirements for operation, basic requirements for services, and requirements for travel agencies of third-party online trading platforms for travel agency products.
new regulations,"(Third Party Networkeasy)platform shall obtain the industrial and commercial business license, the telecommunications and information service business license, complete the filing of the operating website, and publicize the relevant letter in a prominent position on the main page of the website.Interest","shall enter into a contract with the travel agency to operate and supervise the travel agency products and their related letters issued by the travel agency.Interest","may set up a credit evaluation system to evaluate and manage the credit of travel agencies, the credit rating evaluation system should be publicized in advance, and provide tourists with credit rating inquiry services.service". These regulations provide protection for further regulating online travel operations and safeguarding the rights and interests of consumers.make"Blackhouseholds"enterprises are no longer able to gain a foothold.
Save the transaction letterInterest3years as a basis for rights protection
accordingXXconsultation,2013, the transaction scale of China's online travel marketup2204.6billion yuan. The "Survey of Chinese Netizens' Tourism Leisure Life and Outbound Tourism Consumption Status" shows that young and middle-aged people with high education, middle-and high-income have become the main body of online consumers with travel habits, and their travel methods tend to be networked and self-help.,75%netizens will choose online network transactions for tourism consumption.
"XX"isthis.75%. As an independent photographer, travel expert,"XX"has been self-helpover27countries. aboutin2010, he began to plan the whole journey through the network, and dealing with various travel websites became the norm for his travel.."sometimes I hit the road alone, sometimes I set off in a group with a few friends.."in this process,"XX"found many imperfections in the travel website.
"last year, I made an appointment with several friends to go to Sanya for vacation and buy products through a travel website. Several others entrusted me with full power. So, peer.7people..""XX"says,"is very convenient and saves time, it also has hidden dangers. For example, the travel agency undertaken only has the real name information of one participant, and the travel website only signs a travel contract with me, which cannot guarantee that every tourist will recognize the terms agreed in the contract. In the event of an accident or dispute, it will be difficult for my friends to defend their rights.."
this, Dai Bin stressed that tourists through the website to buy tourism products, must sign a contract. The general formal online travel website also has a variety of options in the way of signing: online signing, fax signing, door-to-door signing or retail signing. According to Articles 10 and 11 of Chapter II of the the People's Republic of China Contract Law, electronic contracts signed online have the same legal effect as paper contracts.
regulations also have corresponding requirements for the information and data services of online travel enterprises.."platform transaction is stored for a long time from the date of their last login.in3year. The searchable transaction data is stored for a long time from the date of the transaction.in3year."in this way, if disputes arise after tourists' consumption, there will be a basis for safeguarding their rights.
has a long way to go to prevent information leakage
recently, online booking or purchase of tourism products of tourists information is widely criticized.
today.year3month, vulnerability report levelTable"XX"published a message on its official website, pointing out that a large number of users of Ctrip's bank card information leakage. The leaked information includes: cardholder's name, cardholder's ID card, bank card type, bank card number, etc., endangering user payment security. According to industry sources, thisthings"fear affects online travelindustry". Other problems such as leaking user contact information and purchase records are also widespread.
"this is indeed a problem that plagues the vast number of tourists.."Dai Bin admitted in an interview with this newspaper.,", we should also see that this is not only in online travel companies, but also in other areas of Internet companies, such as shopping. Preventing information leakage is a problem of network supervision, which involves many departments. It is difficult to solve it with the efforts of the tourism department alone. It needs to be solved by the Internet supervision department, the financial supervision department, and the public security department.."
